Frequently Asked Questions
Where is the 2018 TUG National Users Conference being held?
The conference is being held at the Loews Royal Pacific Resort in Orlando, Florida.
Address:
Loews Royal Pacific Resort
6300 Hollywood Way
Orlando, FL 32819
Telephone:
Toll Free: 1.866.360.7395
Local: 407.503.9276
What are the dates of the conference?
Tuesday, May 15 - Friday, May 18, 2018
Who should attend the TUG National Users Conference?
The conference will feature educational sessions by presenters versed in Sage 300 Construction and Real Estate, Sage 100 Contractor & Sage Estimating software, as well as Sage representatives. Current users or potential users will gain valuable insight into current applications and future upgrades.
What are the registration fees?
| Early Registration Deadline: March 16, 2018 | Regular Registration: March 17 - May 18, 2018 | ||
|---|---|---|---|
| Member - 2 Days | $949.00 | Member - 2 Days | $1049.00 |
| Member - 3 Days | $1,049.00 | Member - 3 Days | $1149.00 |
| Member - 4 Days | $1099.00 | Member - 4 Days | $1199.00 |
| Non-Member - 2 Days | $1399.00 | Non-Member - 2 Days | $1499.00 |
| Non-Member - 3 Days | $1499.00 | Non-Member - 3 Days | $1599.00 |
| Non-Member - 4 Days | $1599.00 | Non-Member - 4 Days | $1699.00 |
Please note: all prices are in U.S. Dollars (USD)
What meals are provided?
The registration fee includes various meals throughout the conference:
- Tuesday - Breakfast, Lunch, and Light Hors D'Oeuvres at the Opening Reception
- Wednesday - Breakfast and Lunch
- Thursday - Breakfast, Lunch, and Dinner at the TUG Celebration
- Friday - Breakfast and Lunch
I have a guest with me that would like to attend the Opening Reception on Tuesday evening and TUG Celebration on Thursday evening. Can I register him/her for those evening events?
Yes, guest registration for those events is $150.00 before March 16 and then $175.00 from March 17-May 18, 2018. Guests are not permitted to attend any sessions or other meals throughout the conference. You may register your guest at the same time you register online for the conference.
I need a receipt for reimbursement. How can I obtain a receipt?
When you register for the conference online, you will receive a confirmation e-mail as well as a receipt that includes a summary of your charges.
What is the Conference registration cancellation policy?
Cancellations must be received in writing by the TUG office (e-mail) no later than Tuesday, May 1, 2018, to receive a refund. Cancellations received by this date will receive a full refund minus a $50.00 administrative fee. After Tuesday, May 1, 2018, no refunds can be given.
Can I transfer my registration to a co-worker if I have registered but cannot attend?
Yes, please send an e-mail to registration@tugweb.com with your confirmation number and the co-worker's name and contact information.
CPE Credits – Which sessions are eligible for CPE credits and how do I obtain credits for the sessions I attend?
CPE participants will have the opportunity to earn a total of 22 CPE credits during the conference. Please be sure to sign into each session you attend using our new mobile app (as this is a requirement of the NASBA). Certificates will be sent via e-mail within 2-4 weeks after the conference.
How do I make my hotel reservations?
A special discounted room rate of $215.00 per night, plus tax (current tax rate is 12.5%) at the Loews Royal Pacific Resort has been established for the conference. To make your hotel reservation online, please visit the link below or call the reservation number 1.866.360.7395.
https://res.windsurfercrs.com/ibe/details.aspx?propertyid=14843&nights=1&checkin=05/09/2018&group=GM512R
Hotel Cancellation Policy:
Individual reservations may be canceled 48 hours in advance. Any deposits will be refunded.
Is there a charge for parking at the Loews Royal Pacific Resort?
The Loews Royal Pacific Resort offers self and valet parking.
- Overnight Self Parking - $22 per vehicle, per day
- Overnight Valet Parking - $29 per vehicle, per day
- Day Guest Self Parking - $24 per vehicle
- Day Guest Valet Parking - $34 per vehicle
Which is the closest major airport to the Loews Royal Pacific Resort?
The closest airport to the Loews Royal Pacific is Orlando International Airport (MCO).
What transportation is available from the airport to the hotel?
Orlando International Airport (MCO)
- Travel Distance: Approximately 17 miles / 23 minutes
Options for getting to the hotel include:
- Taxi: Approximately $50 arrival or departure from the airport
- Uber and Lyft: Uber and Lyft are now available at Orlando International Airport.
- Find out more about requesting an Uber ride at Orlando International Airport.
- Find out more about requesting a Lyft ride at Orlando International Airport.
- SuperShuttle Service:
- $18 per transfer - one way shared ride
- $43 per transfer - one-way non-stop ride
Weather:
Orlando is known for it's warmth and humidity! Weather in May is usually in the 80's and can easily switch from sunny to rainy. We recommend you pack light clothing and bring a rain jacket and/or umbrella. For additional information, please visit www.weather.com.
Will there be photographers at the event?
Photographers and/or video technicians will be present in almost all venues of the conference. By virtue of your attendance at the conference, you consent to and authorize the use of your image on video or in photographs by the host organization. This includes any reproduction of the image(s) in any media whatsoever, in connection with promotion of the program, materials and services. Also, please note that education sessions may not be video or audio-taped by an attendee or speaker.
Who can I contact for further information?
If you have any further questions, please send us an e-mail and we will respond to you promptly.
