Frequently Asked Questions
Where is the 2016 TUG National Users Conference being held?
The conference is being held at the Sheraton Wild Horse Pass Resort & Spa in Chandler (Phoenix), Arizona.
Sheraton Wild Horse Pass Resort & Spa
Address:
Sheraton Wild Horse Pass Resort & Spa
5594 W Wild Horse Pass Blvd
Chandler, Arizona 85226
Telephone:
1.602.225.0100
Fax:
1.602.225.0300
What are the dates of the conference?
May 17-20, 2016
Who should attend the TUG National Users Conference?
The conference will feature educational sessions by presenters versed in Sage 300 Construction and Real Estate, Sage 100 Contractor & Sage Estimating software, as well as Sage representatives. Current users or potential users will gain valuable insight into current applications and future upgrades.
What are the registration fees?
| Early Registration Deadline: March 13, 2016 | Regular Registration: March 14 - May 20, 2016 | ||
|---|---|---|---|
| Member - 2 Days | $899.00 | Member - 2 Days | $999.00 |
| Member - 3 Days | $999.00 | Member - 3 Days | $1,099.00 |
| Member - 4 Days | $1,099.00 | Member - 4 Days | $1,199.00 |
| Non-Member - 2 Days | $1,299.00 | Non-Member - 2 Days | $1,399.00 |
| Non-Member - 3 Days | $1,399.00 | Non-Member - 3 Days | $1,499.00 |
| Non-Member - 4 Days | $1,499.00 | Non-Member - 4 Days | $1,599.00 |
What meals are provided?
The registration fee includes various meals throughout the conference:
- Tuesday - Breakfast, Lunch and Light Hors D'Oeuvres at the Opening Reception
- Wednesday - Breakfast and Lunch
- Thursday - Breakfast, Lunch and TUG Annual Conference Party
- Friday - Breakfast and Lunch
I have a guest with me that would like to attend the Opening Reception on Tuesday evening and annual TUG Party on Thursday evening. Can I register him/her for those evening events?
Yes, guest registration for those events is $150.00 before March 21 and then $175.00 from March 22-May 19, 2016. This does not include any sessions or other meals. You may register your guest at the same time you register online for the conference.
I need a receipt for reimbursement. How can I obtain a receipt?
When you register for the conference online, you will receive a confirmation e-mail as well as a receipt that includes a summary of your charges.
What is the cancellation policy?
Cancellations must be received in writing by the TUG office (e-mail) no later than May 2, 2016, to receive a refund. Cancellations received by this date will receive a full refund minus a $50.00 administrative fee. After May 2, 2016, no refunds can be given.
Can I transfer my registration to a co-worker if I have registered but cannot attend?
Yes, please send an e-mail to registration@tugweb.com with your confirmation number and the co-worker's name and contact information.
CPE Credits – Which sessions are eligible for CPE credits and how do I obtain credits for the sessions I attend?
CPE participants will receive 7 CPE credits per full day of attendance, for a possible total of 26 CPE credits during the conference. Please be sure to sign-in and out of each session you attend (as this is a requirement of the NASBA). Certificates will be sent via e-mail after the conference.
How do I make my hotel reservations?
A special discounted room rate of $135/per night, plus tax and resort fee at the Sheraton Wild Horse Pass Resort & Spa has been established for the conference. To make your hotel reservation online, please visit https://www.starwoodmeeting.com/Book/TUG2016.
Is there a charge for parking at the Sheraton Wild Horse Pass Resort & Spa?
Self-parking is complimentary and valet parking is available for $22 per night.
Which is the closest major airport to the Sheraton Wild Horse Pass Resort & Spa?
The Sheraton Wild Horse Pass Resort & Spa is located 15 miles from Sky Harbor International Airport (PHX) and 35 miles from Phoenix-Mesa Gateway Airport (AZA).
What transportation is available from the airport to the hotel?
- Sky Harbor International Airport (PHX)
- Travel Distance: Approximately 12 miles
- Options for getting to and from the hotel include:
- Fee $45
- 24 hours
Taxi:
SuperShuttle:
TUG conference attendees can receive a $2.00 off one-way / $4.00 off round trip discount on SuperShuttle. You will receive the discount if reservations are booked online using the group discount code: WTUY9. The discount is valid between the dates of May 13-23, 2016.
Please click here for more information on arrival / departure procedures and the TUG online discount code. The discount only applies to SuperShuttle shared-ride transfers.
NOTE: There is a $2.00 reservation booking fee if the guest calls directly into reservations. There is no booking fee when making reservations online.
Make your reservations by following the link below. It will automatically add the TUG group online discount code and hotel name to the reservation.
http://www.supershuttle.com/?gc=WTUY9&port=PHX&Property=7386&aType=M
Weather:
Average temperatures for Phoenix in May range from the high 80s to the high 90s. For additional information, please visit www.weather.com.
Will there be photographers at the event?
Photographers and/or video technicians will be present in almost all venues of the conference. By virtue of your attendance at the conference, you consent to and authorize the use of your image on video or in photographs by the host organization. This includes any reproduction of the image(s) in any media whatsoever, in connection with promotion of the program, materials and services. Also, please note that education sessions may not be video or audio-taped by an attendee or speaker.
Who can I contact for further information?
If you have any further questions, please send us an e-mail to and we will respond to you promptly.
