Production Channel is built on top of the Sage Service Receivables module. With custom pricing, GPS Mapping, Work Order payroll time collection and more, Production Channel enables Sage 100 Contractor companies to communicate better with their field employees, easily dispatch using GPS mapping of potential calls, and the latest mobile technology for capturing service data (Progressive Web App).   Most integrations are done at the lowest common denominator so that information is summarized in both systems. Unfortunately, this leaves out the best of both systems.  Data-Channel has written this program on top of the Sage 100 Contractor database so that everything is seamless so that everything entered in the field is entered as if the tech were typing the information at a desktop in the office.

Some of the features lacking in the standard Sage 100 contractor offering that are addressed in Production Channel are:

• Custom or contract pricing by customer or location
• Dispatching using GPS locations
• Warranty Management
• Integration between Sage Scheduling (10-3) and Work Orders (11-2)
• Allowing Work Orders to be used to service internal equipment
• Easily allow a mobile employee to change cost code, add parts use standard crews and more.
• QR Code assignments for crews, employees, and equipment to eliminate wasted time and mistakes
• Custom work order rules. 
  • When a call is inside of a geographic are modify the travel charge.
  • When a warranty item is exchanged, add a recycling fee.
  • Create your own custom rules.