May 8-11, 2017 | Hyatt Regency Minneapolis | Minneapolis, MN

Frequently Asked Questions

Where is the 2017 TUG National Users Conference being held?

The conference is being held at the Hyatt Regency Minneapolis in Minneapolis, Minnesota.

 Hyatt Regency Minneapolis

Hyatt Regency Minneapolis
1300 Nicollet Mall
Minneapolis, Minnesota 55403



What are the dates of the conference?

May 8-11, 2017

Who should attend the TUG National Users Conference?

The conference will feature educational sessions by presenters versed in Sage 300 Construction and Real Estate, Sage 100 Contractor & Sage Estimating software, as well as Sage representatives. Current users or potential users will gain valuable insight into current applications and future upgrades.

What are the registration fees?

Early Registration Deadline:  March 10, 2017 Regular Registration:  March 11- May 11, 2017
Member - 2 Days $949.00 Member - 2 Days $1,049.00
Member - 3 Days $1,049.00 Member - 3 Days $1,149.00
Member - 4 Days $1,099.00 Member - 4 Days $1,199.00
Non-Member - 2 Days $1,399.00 Non-Member - 2 Days $1,499.00
Non-Member - 3 Days $1,499.00 Non-Member - 3 Days $1,599.00
Non-Member - 4 Days $1,599.00 Non-Member - 4 Days $1,699.00

What meals are provided?

The registration fee includes various meals throughout the conference:

  • Monday - Breakfast, Lunch and Light Hors D'Oeuvres at the Opening Reception
  • Tuesday - Breakfast and Lunch 
  • Wednesday - Breakfast, Lunch and Dinner at the TUG Celebration
  • Thursday - Breakfast and Lunch

I have a guest with me that would like to attend the Opening Reception on Monday evening and TUG Celebration on Wednesday evening. Can I register him/her for those evening events?

Yes, guest registration for those events is $150.00 before March 10 and then $175.00 from March 11-May 10, 2017. This does not include any sessions or other meals throughout the conference. You may register your guest at the same time you register online for the conference.

I need a receipt for reimbursement. How can I obtain a receipt?

When you register for the conference online, you will receive a confirmation e-mail as well as a receipt that includes a summary of your charges.

What is the cancellation policy?

Cancellations must be received in writing by the TUG office (e-mail) no later than Monday, April 24, 2017 to receive a refund. Cancellations received by this date will receive a full refund minus a $50.00 administrative fee. After Monday, April 24, 2017, no refunds can be given.

Can I transfer my registration to a co-worker if I have registered but cannot attend?

Yes, please send an e-mail to with your confirmation number and the co-worker's name and contact information.

CPE Credits – Which sessions are eligible for CPE credits and how do I obtain credits for the sessions I attend?

CPE participants will have the opportunity to earn a total of 23 CPE credits during the conference. Please be sure to sign into each session you attend using our new mobile app (as this is a requirement of the NASBA). Certificates will be sent via e-mail within 2-4 weeks after the conference.

How do I make my hotel reservations?

A special discounted room rate of $189/per night, plus tax at the Hyatt Regency Minneapolis has been established for the conference. To make your hotel reservation online, please visit

Hotel Cancellation Policy:
Individual reservations may be canceled 48 hours in advance. Any deposits will be refunded. 

Is there a charge for parking at the Hyatt Regency Minneapolis?

Current valet parking rates: $42.00/day
Current Loring Ramp self-parking rates: 0-24 Hours: $19.00

Which is the closest major airport to the Hyatt Regency Minneapolis?

The Hyatt Regency Minneapolis is located 13 miles/ 20 minutes from Minneapolis-St.Paul International Airport.

What transportation is available from the airport to the hotel?

  • Minneapolis-St.Paul International Aiport
    • Travel Distance: Approximately 13 miles
    • Options for getting to and from the hotel include:
    • - Taxi: Approximately $45 arrival or departure from the airport

      - SuperShuttle Service:

      • $16 per transfer - one way
      •  $28 round trip - cash or pre-pay credit card
      • For special discounted pricing click HERE to make your reservations. 


For additional information, please visit

Will there be photographers at the event?

Photographers and/or video technicians will be present in almost all venues of the conference. By virtue of your attendance at the conference, you consent to and authorize the use of your image on video or in photographs by the host organization. This includes any reproduction of the image(s) in any media whatsoever, in connection with promotion of the program, materials and services. Also, please note that education sessions may not be video or audio-taped by an attendee or speaker.

Who can I contact for further information?

If you have any further questions, please send us an e-mail and we will respond to you promptly.

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