2017 TUG Regional Workshop - FAQ



Where is the 2017 TUG Regional Workshop?

The workshop is being held at the Hilton Austin in Austin, Texas.

Hilton Austin

500 East 4th Street
Austin, Texas 78701
Hilton Austin

Registrants are encouraged to make hotel reservations at the host hotel as space is limited.


What are the dates of the workshop?
October 12-13, 2017

Who should attend the TUG regional Workshop?
The workshop will feature educational sessions by presenters versed in Sage 300 Construction and Real Estate, Sage 100 Contractor & Sage Estimating software. Current users or potential users will gain valuable insight into current applications and future upgrades.

What are the registration fees?

Early Registration Deadline: September 8, 2017

Member - 2 Days


Non-Member - 2 Days



Regular Registration: September 9 – October 13, 2017

Member - 2 Days


Non-Member - 2 Days



What food is provided?
The registration fee includes various food throughout the conference:

  • Breakfast and Lunch on Thursday and Friday
  • Reception with light hors d'oeuvres on Thursday evening 

I need a receipt for reimbursement. How can I obtain a receipt?
When you register for the conference online, you will receive a confirmation email as well as a receipt that includes a summary of your charges.

What is the cancellation policy?
Cancellations must be received in writing by the TUG office (email) no later than September 28, 2017, to receive a refund. Cancellations received by this date will receive a full refund minus a $50.00 administrative fee. After September 28, 2017, no refunds can be given.

Can I transfer my registration to a co-worker if I have registered but cannot attend?
Yes, please send an email to registration@tugweb.com with your confirmation number and the co-worker's name and contact information.

CPE Credits – Which sessions are eligible for CPE credits and how do I obtain credits for the sessions I attend?
CPE participants will receive 7 CPE credits per full day of attendance, for a possible total of 14 CPE credits during the workshop. Please be sure to sign in and out of each session you attend (as this is a requirement of the NASBA). Certificates will be sent via email after the workshop.

Photographs and Videotaping: 

  • Taking photographs or using video equipment other than for personal use at the 2017 TUG Regional Workshop is prohibited and violators will be removed from the premises. Only the official photographer will be authorized to take photographs.

  • The organizers reserve the right to use any videos recorded at the 2017 TUG Regional Workshop for public viewing on the conference website.

  • The organizers reserve the right to use any photos taken at the 2017 TUG Regional Workshop for use in conference materials, appearing either in printed documents or in related websites. 

How do I make my hotel reservations?
The discounted conference room rate is $239+tax (single/double occupancy) for all conference attendees (taxes are currently at 15%). Reservations may be made either by calling 1.512.482.8000 and requesting the TUG group rate or online by visiting: https://aws.passkey.com/event/49178116/owner/11913/landing

The reservation deadline is Wednesday, September 19, 2017 or until the hotel is fully booked. After this date, any new reservation will be accepted based upon the space availability, but the group rate cannot be guaranteed.

Hotel Cancellation Policy:
Should you need to cancel your reservation, notice must be given to the Hotel at least 72 hours in advance of your actual arrival date and a valid cancellation number issued. If notice is not given at least 72 hours in advance, you will forfeit your deposit or be charged one night's room and tax as a cancellation penalty.

Is there a charge for parking at the Hilton Austin?
Yes. Current parking fees are as follows:

  • Valet Parking: $37.00
  • On-site Parking: $28.00

Which is the closest major airport to the Hilton Austin?
The Hilton Austin is located 8 miles or 25 minutes from
 Austin-Bergstrom International Airport.

What transportation is available from the airport to the hotel?

  • Uber is now available at Austin-Bergstrom International Airport. Click here for details on how Uber works.
  • See other transportation options below:


Typical Minimum Charge


 50.00 USD

Super Shuttle

 12.00 USD

Rental Car

 40.00 USD


 1.25 USD


 35.00 USD









Driving Directions to the Hilton Austin from Austin-Bergstrom International Airport:
From Presidential Boulevard: Turn Left on E State Hwy 71 Service Rd. Take ramp onto TX-71 W. Merge onto TX-71 W. Take the ramp onto US-183 N/S Hwy 183. Keep left to continue on Airport Blvd. Take the 7th St exit. Continue on E 7th St. Turn left onto San Marcos St. Turn right at the first cross street onto E 6th St. Turn left onto Red River St. Turn right onto E 4th St. The Hilton Austin will be on your right. 

Distance from Hotel: 8 miles

Drive Time: 22 minutes

Who can I contact for further information?
If you have any further questions, please call us at 404.477.5142 or send an email to registration@tugweb.com and we will respond to you promptly.


3525 Piedmont Road, Building 5, Suite 300 | Atlanta, GA 30305
Phone: (866) 846-0999 | Email: info@TUGweb.com